Crisis communications: Proactive vs. reactive in a crisis

By Katarina Arambasic-Pivic Photo: Pexels/Joseph Ruwa You probably remember how much the world public resented that Kim Kardashian did not speak out sooner about the campaign of the fashion brand Balenciaga, whose promotional face she was. She did so after five or six days in a statement that was basically spot on, but the timing...

Keep calm and call communications!

By Katarina Arambasic-Pivic Image: Created in Canva This is undoubtedly the most crucial PR advice for anyone without a communications background. So, keep this advice in mind if you are unsure or worried about the outcomes of specific actions. Be aware that many crises occur because of a lack of communication or consultations with PR experts. For this reason: Make public...